SWIPE FOR A TREAT PROMO – FREQUENTLY ASKED QUESTIONS


How can I register to www.winwithciti.com? Does my username need to be the same as my e-mail address with Citibank? What is my Log-In password? I haven’t received any on SMS or e-mail. Why do I keep getting an error message saying that my Log-In password is invalid when I try to register? Do I need my own password after creating an account? Can I reset my log-in password if I have forgotten it? Can I create a winwithciti account on multiple devices (e.g. laptop, smartphone) at the same time? How will I know that I have successfully created a winwithciti account? How can I earn free Treats on winwithciti? What purchases on my Citi credit card will earn Treats? Is there a limit to the number of Treats I can earn? What is the free Treat that I will earn with each qualified purchase? I accidentally deleted the SMS I received after I made a qualified purchase. Does this mean I will no longer be able to use my Treat on winwithciti? I didn't receive an SMS or e-mail after I made a transaction. Will I still get my Treat? How can I redeem my Treat/s? Can I just print my e-coupon on on winwithciti and present it to the redemption outlet? Until when can I redeem/use my Treat/s?